1. Purpose of This Policy
PirtTrip collects business data to operate a secure and effective travel marketplace, including:
- Onboarding businesses
- Conducting KYC and verification
- Managing listings
- Delivering leads
- Processing payments
- Improving products
- Preventing fraud
- Meeting legal obligations
2. Data We May Collect
Identity & Contact Data
We may collect:
- Name of proprietor / authorized person
- Mobile number
- Email address
- Designation
- Address details
- PAN details
- Aadhaar or other identity information
- Selfie / verification images
Business Data
We may collect:
- Business name
- GSTIN
- GST certificate
- Company PAN
- Registration details
- Office location
- Destination/service categories
- Website / social links
- Operational details
Commercial Data
We may collect:
- Connect purchases
- Invoices
- Billing history
- Lead usage activity
- Subscription or promotional participation
- Support tickets
Usage & Analytics Data
We may collect:
- Login history
- Device/browser information
- Dashboard interactions
- Leads viewed/unlocked
- Response activity
- Feature usage patterns
3. How We Use Business Data
We may use data for purposes such as:
- Creating and maintaining accounts
- Verifying business legitimacy
- Enabling profile visibility
- Delivering leads and notifications
- Billing and reconciliation
- Detecting fraud or abuse
- Measuring performance trends
- Internal analytics
- Pricing strategy and business planning
- Product development and improvements
- Legal compliance
4. Aggregated & Anonymized Insights
We may use aggregated or anonymized information that does not reasonably identify a specific business, such as:
Such information may be used internally or externally for research, reporting, marketing, or business intelligence.
- Popular destinations
- Inquiry demand trends
- Seasonal booking interest
- Category performance trends
5. No Sale of Business Data
PirtTrip does not sell business personal or commercial data to third-party marketers as a commercial data brokerage activity.
6. Sharing of Data
We may share relevant data with trusted service providers where reasonably necessary, including:
All sharing is intended to support legitimate business operations.
- Payment gateway providers (such as Razorpay or similar processors)
- KYC / verification vendors
- Cloud hosting / infrastructure providers
- Accountants / auditors
- Legal advisors
- Fraud prevention or security vendors
- Government or regulatory authorities where required by law
7. Marketing & Service Communications
We may contact businesses through email, SMS, WhatsApp, calls, notifications, or dashboard alerts regarding:
You may have opt-out options for non-essential marketing messages where applicable.
- Product updates
- New features
- Pricing changes
- Promotional offers
- Reactivation campaigns
- Billing reminders
- Verification requests
- Compliance notices
8. Lead & Performance Analytics
We may analyze business usage data such as:
This helps improve matchmaking, support operations, fraud detection and product decisions. Such analytics do not guarantee ranking or future benefits.
- Response speed
- Connect consumption patterns
- Activity frequency
- Listing completeness
- Demand categories
9. Competitive Confidentiality
PirtTrip does not intend to disclose one business’s confidential commercial performance directly to another competing business, except where required by law or in anonymized/aggregated form. Examples of protected information may include:
- Individual sales outcomes
- Lead conversion rates
- Specific pricing strategy
- Internal account metrics
10. Data Accuracy
Businesses are responsible for ensuring submitted information remains accurate and updated. Incorrect or outdated information may affect verification, payments, or account access.
11. Retention of Data
We retain business data for as long as reasonably necessary for business and legal purposes, including:
Certain data may be retained beyond account closure where legally necessary.
- Active account operations
- Fraud prevention
- Dispute resolution
- Tax and accounting obligations
- Contract enforcement
- Security reviews
12. Financial & Tax Records
Invoices, payment records and related transaction data may be retained longer where required for accounting, taxation, audit, or legal compliance.
13. Security Measures
PirtTrip uses reasonable safeguards such as:
No system can guarantee absolute security.
- Access controls
- Role-based permissions
- Secure cloud environments
- Monitoring controls
- Restricted internal access
- Operational confidentiality practices
14. India-Preferred Data Handling
PirtTrip prefers India-based storage or processing arrangements where feasible. However, certain trusted vendors or technical services may involve broader infrastructure depending on operational needs and applicable safeguards.
15. Your Rights & Requests
Subject to law and verification, businesses may request:
Requests may be subject to security checks, identity confirmation and legal limitations.
- Correction of inaccurate data
- Access to certain stored data
- Copy/export of eligible data
- Account closure requests
- Certain communication preferences
16. Deletion Requests
Deletion requests may be delayed, partially fulfilled, or declined where data must be retained for:
- Tax records
- Fraud investigations
- Ongoing disputes
- Legal obligations
- Security purposes
17. Third-Party Platforms
If you use external integrations, payment gateways, links, or messaging channels, those third parties may apply their own privacy terms.
18. Policy Updates
PirtTrip may revise this Policy from time to time. Continued use of business services after updates may constitute acceptance of revised terms.
Questions?
Our legal and support teams are here to clarify any point of this policy or assist with your requests.
Email Support
contact@pirttrip.comPhone Support
+91-9319203573